Today we are going to check out some library public service
announcements (PSAs)—a perfect topic with National Library Week coming up
(April 19-25).
What is a Public Library Service Announcement?
The Merriam-Webster
Dictionary defines a public service announcement as, “an announcement made
for the good of the public”—which is true, but doesn’t capture the passion and
intent behind a Library PSA. According to Penn
State University, “A PSA is a short informational clip that is meant to raise
an audience’s awareness about an important issue. PSAs may include interviews, dramatizations,
animations and many other types of video and audio content”. Which is getting
closer—but! My favorite definition is actually from Wikipedia
(I know, I know, but just wait until you SEE it) and it states, “A PSA is a
message in the public interest disseminated without charge, with the objective
of raising awareness of, and changing public attitudes and behavior towards a
social issue”.
In this case, the PSA is designed to change the public’s
attitude and behavior towards the library. This is an essential marketing
technique for libraries as their role in society evolves with the needs and
desires of the communities they serve.
Effective PSA Criteria:
After pooling information from Penn State University, IUPUI
Library Marketing Notes by Annette Lamb, and the examples provided in the next
section, I have determined the following criteria to be essential for creating
an effective PSA:
- Short: 15-30 seconds
- Clear Message Presented at a pace that’s easy to follow
- Raises Awareness and/or Encourages Activism
- Evokes Relatable Emotions
- Supported by Facts
Examples:
Harrison Ford: Find Epic Stories at Your Library
This PSA from the American Library Association (ALA)
features Harrison Ford, a famous actor talking about finding adventure at your
library. It focuses on the books, movies, games and more that are “just waiting
to be discovered”. It ties into Ford’s newest movie The Call of the Wild.
By using a famous actor staring in a new and popular movie the ALA is attempting
to persuade viewers that libraries are valuable for the materials and grand adventures
they provide to users. This PSA is only 34 seconds long and features Harrison
Ford speaking directly to the audience as well as very action-packed scenes
from his newest movie.
Emilio Estevez: Libraries are Essential
This is another PSA created by the ALA. This one features
Emilio Estevez and his latest movie The Public which is all about a
public library attempting to help its most vulnerable community members. This
PSA is also very short, only 31 seconds long. But it’s by far my favorite PSA. It
speaks volumes about how I feel about libraries. Estevez states that “Libraries
are the beating hearts of our communities” and “Libraries are where all are
welcome”. Again, we see a famous actor advocating for the library. This time,
however, it is the library services beyond materials that are being advocated
and the library itself as the “beating heart of our community” where “all are
welcome”.
PSA- Durango Public Library Novelist
This PSA was created by Durango Public Library staff. It’s
funny, has a clear message and is short. It encourages viewers to check out
Novelist, a read alike tool provided by the library. My only problem with this is
that it goes a little bit too fast. The narration and the slides that show users
how to access Novelist both go by just a little bit too quickly.
Larkynn’s Library PSA:
Denver Public Library: Personalized Digital Reading Lists, We're Still Here for You

*Please note, I am not in anyway associated with the Denver Public Library, however their Personalized Reading List is real! Check it out here: https://www.denverlibrary.org/blog/books-library-news/dodie/we-think-you-need-some-personalized-service-right-now
References:
Denver Public Library. (2020). We Think You Need Some Personalized Service Right Now. Retrieved from https://www.denverlibrary.org/blog/books-library-news/dodie/we-think-you-need-some-personalized-service-right-now
Lamb, A. (2020). Lesson 11: Advertising and Sponsorship. [Class Handout]. Indianapolis, IN: Indiana University Purdue University Indianapolis, S557 Marketing.
Lamb, A. (2020). Lesson 11: Advertising and Sponsorship. [Class Handout]. Indianapolis, IN: Indiana University Purdue University Indianapolis, S557 Marketing.
Merriam-Webster. (2020). Public Service Announcement.
Retrieved from https://www.merriam-webster.com/dictionary/public-service-announcement
Pennsylvania State University. (2020). Public Service
Announcement. Retrieved from https://mediacommons.psu.edu/2017/02/14/public-service-announcement/
Wikipedia. (2020). Public service announcement. Retrieved
from https://en.wikipedia.org/wiki/Public_service_announcement